Your Health Information       For US and UK

United States

Your Health Information Privacy Rights

In the U.S., the Health Insurance Portability and Accountability Act of 1996 (HIPAA), gives you rights over your health information, including the right to get a copy of your information, make sure it is correct, and know who has seen it more

Your Medical Records

The Privacy Rule gives you, with few exceptions, the right to inspect, review, and receive a copy of your medical records and billing records that are held by health plans and health care providers covered by the Privacy Rule. more

Personal Representatives

Generally, an HIPAA-covered health care provider or health plan must allow your personal representative to inspect and receive a copy of protected health information about you that they maintain. more

Family Members and Friends

A health care provider or health plan is not required to share information with your family or friends, unless they are your personal representatives. However, the provider or plan can share your information with family or friends under certain conditions. more

How to File a Complaint

If you believe that your doctor or other health care provider violated your health information privacy right by not giving you access to your medical record, you may file a HIPAA Privacy Rule Complaint with the U.S. Department of Health and Human Services (HHS) Office for Civil Rights. Anyone can file a health information privacy or security complaint. more

United Kingdom

Your Health Information Privacy Rights

In the U.K., under the Data Protection Act 1998, individuals have a legal right to apply for access to health information held about them. This includes your NHS or private health records held by a GP, optician or dentist, or by a hospital. more

Your Medical Records

If you want to view your health records, you may not need to make a formal application. Nothing in the law prevents healthcare professionals from informally showing you your own records. However, copies of records are supplied only if a formal application for access to the records has been made. more

Family Members, Friends, and Personal Representatives

Health records are confidential so you can only access someone else’s records if you’re authorised to do so. more

What are the fees for accessing medical records (health records)?

Online access to your GP records is free of charge. However, charges may apply if you wish to see the originals or get physical copies or your health records. more

How to File a Complaint

The NHS has its own complaints procedure, which is always the first step for any complaint, including if you need to complaint about a professional misconduct. more